about first care ambulance
A Reliable Partner for Hospital Networks
At First Care, we leverage cutting-edge technology to streamline patient transportation, enhancing efficiency and creating optimal conditions of throughput and bed control. Our commitment to excellence extends beyond technology; we prioritize forming partnerships with hospital networks not only for compliance but to hold each other accountable at a negotiated rate.
Our Guiding Principles
our mission
our Vision
First Care Ambulance will consistently provide clinically excellent, professional extra-hospital care and medical transportation services. From initial contact through the close of an account, we strive to earn the trust of our patients, our customers, and our communities by providing outstanding service rooted in safety, integrity, and compassion.
First Care is on the way to becoming Ohio, Indiana, and Kentucky's most requested ambulance transportation provider. Our goal is to accomplish this by presenting solutions that continually surpass the customer's expectations with reliable, convenient, and professional-grade services.
Rooted in Customer Service
Founded in October 2005, First Care Ambulance was built as a customer-focused ambulance provider delivering dependable emergency and non-emergency medical transportation. Our teams are committed to professional, compassionate care and strong community relationships.
In October 2025, First Care was acquired by Ambulance Management Services (AMS), strengthening operations through new ambulances, upgraded equipment, refreshed uniforms, and modernized processes to better support patients and crews.
Expanding Horizons
With AMS support, First Care expanded its service capabilities and geographic reach across Indiana, Kentucky, and Ohio. This growth enhanced operational efficiency while allowing First Care to maintain the personalized service and responsiveness that defined its early success.
Customer-Centric Approach
Today, First Care continues to prioritize efficient patient transport, clinical excellence, and responsive customer service. As part of the AMS family of ambulance providers, First Care benefits from shared expertise while remaining a distinct organization focused on delivering reliable, high-quality ambulance services to the communities we serve.
What Makes Us Different
Innovation
Innovation is the creative application of knowledge to develop solutions while stressing an approach that questions the status quo. At First Care Ambulance, we believe that a better, more efficient method exists, and this belief drives improvements that impact the quality and sustainability of our service.
Integrity represents our commitment to honesty and ethics, as well as promotes moral interactions with customers, employees, and regulatory agencies. This pledge enables the best possible relationships to be forged and guides our actions, even when no one is watching.
Our team is consistently vigilant. We act with the understanding that even our smallest actions combat against potential injury, damage, and loss. Our commitment to safety emphasizes active prevention and consistent diligence. By mitigating risks, we enable customer service and patient care to flourish in an industry with inherent dangers.
Integrity
Vigilance
Interested in Joining Our Team?
When you choose a career in First Care Ambulance, you're choosing to be a part of something larger than yourself. You're committing to a life of service, one that offers profound rewards—not just in terms of pay and benefits, but in the personal satisfaction in knowing that your efforts matter. You'll develop skills that will last a lifetime, make meaningful connections, and become a true hero in your community.