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Patient Billing

Make a Payment
Financial Hardship Application
Signature
Insurance Information Request

Inquiries

  • Tel: (812) 462-2848
  • Fax: (812) 232-3062
  • Email: billing2@trans-care.com
  • Address: 1299 Voorhees Street, Terre Haute, IN 47802

Frequently Asked Questions

Does Medicare pay for wheelchair transportation?
What should I do if Medicare denies a claim?
You have the right to appeal any claim that Medicare denies. Sometimes, you or your doctor may be able to supply more information than we had available, and Medicare may pay your claim. Follow the directions on your Medicare explanation of benefits.
No, wheelchair trips are non-covered services according to Medicare guidelines, and supplemental policies will only pay when Medicare pays.
What do I do if my commercial policy denies a claim?
Does Medicare pay for transportation to my doctor’s office?
Call your insurance company and ask them why the claim was denied. Many policies only cover trips to an Emergency Department. You may be able to appeal the claim and submit additional information we did not have.
No, trips to doctors’ offices are a non-covered service, according to Medicare.
What if I am unable to pay my entire bill at once?
Does Medicare pay for me to be transported from one hospital to another hospital?
Please call our office at (812) 462-2848 to make monthly payment arrangements.
Medicare will only pay for transportation from one hospital to another if a needed service is not available at the first hospital. They will not pay for transport because of the preference of the patient, family, or doctor.
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